Effective date: January 26, 2026
Sweet Nuttins is committed to your satisfaction with our small-batch flavored intimacy sprays. This Refund Policy outlines our return process, conditions for refunds, and how we handle damaged or defective products while maintaining hygiene standards appropriate for intimate products.
We offer refunds on unopened, sealed products within 30 days of delivery.
Products that remain completely unopened and sealed in original packaging
Purchased directly from snflavors.com
Returned within 30 days from delivery date
Product and packaging in resaleable condition
Opened products (even if barely used) – due to hygiene and safety concerns for intimate products
Taste preference returns – flavor is subjective and personal; we cannot accept returns based on taste
Change of mind after opening the product
Products damaged by customer handling or misuse
We replace or refund products that arrive damaged or defective.
Leaking bottles upon arrival
Broken seals (not opened by customer)
Product that smells off or appears contaminated
Incorrect product shipped (wrong flavor)
Contact us within 7 days of delivery with photos of damage/packaging
Email [your support email] with order number and issue description
We will provide a prepaid return shipping label (US only)
Upon inspection, we will either:
Refund full purchase price (including original shipping)
Send replacement product at no additional cost
Issue store credit if replacement unavailable
To return eligible unopened products:
Contact us at support@snflavors.com within 30 days of delivery
Provide order number, product details, and reason for return
Receive prepaid return shipping label (US customers only)
Package securely in original condition with all labels/seals intact
Ship back using provided label within 10 days of receiving instructions
Refund processed within 5-7 business days of receipt and inspection
Important: International returns are customer’s responsibility (shipping costs both ways).
The following are final sale and cannot be returned:
Opened or used products – hygiene/safety policy for intimate products
Products purchased with discount code exceeding 50% off (unless damaged)
Personalized or custom orders
Shipping costs (except damaged/defective scenarios)
Your privacy remains protected during returns:
Plain return packaging – no product details visible
Neutral return address – no indication of contents
Discreet prepaid labels – generic merchant information only
Private processing – no questions about usage, just condition verification
Same discretion standards as your original order.
Credit card refunds: 5-7 business days after we receive and inspect return
Store credit: Immediate upon approval
PayPal refunds: Processed within 24 hours of approval
Replacements: Shipped within 2 business days of approval
Refunds appear on your original payment method. Processing time varies by bank/payment processor.
Missing or lost packages:
Contact us with tracking number within 14 days of expected delivery
We will work with carrier to locate package
Replacement shipped once carrier confirms non-delivery (typically 7-14 days)
Wrong address provided by customer:
Customer responsible for shipping costs to correct address
Wholesale accounts have separate return policies. Contact our wholesale team at wholesale@snflavors.com for details.
We reserve the right to modify this Refund Policy. Changes will be posted on this page with updated effective date. Continued use of our Site constitutes acceptance of changes.
Return requests and questions:
Email: support@snflavors.com
Response time: Within 24 hours during business days
Include: Order number, delivery date, photos (if damaged), return reason
Store hours for support: Monday-Friday, 9 AM – 5 PM CST
Our guarantee: If your unopened product arrives damaged or defective, we’ll make it right. Taste is personal, we help you choose the right flavor upfront so you’re excited about your purchase.
